We collect as little as we can, keep children's data behind their parent's account, and never sell or share it for marketing. This is a working draft pending legal review.
1. What we collect
- Parents: name, email, password (hashed by Supabase), phone if you add it, timezone, and the timestamp of your consent to these policies.
- Players: first and last name, birth year, position, gender of game, current team, pathway and goals if you add them, and any film you upload. Never a login, email, or phone.
- Mentors: name, email, public profile (photo, bio, career history, intro video), timezone, and availability.
- Bookings and payments: session times, what was paid and refunded, and Stripe identifiers. Card numbers never touch our servers.
- Technical: standard server logs and the cookies needed to keep you signed in. No advertising trackers.
2. Children’s data
Players are minors and cannot hold an account. Everything about a player lives under their parent’s account, is entered by the parent, and can be edited or deleted by the parent at any time. We do not build profiles of players for any purpose other than the sessions their parent books, and we do not share player data with clubs, scouts, agents, or any third party.
3. How we use it
- To run bookings, take payment, and issue refunds.
- To show a mentor the player’s profile and film before and during a session they have been booked for.
- To send transactional email: confirmations, reminders, changes, receipts, and payment problems. No marketing email without separate opt-in.
- To keep the platform safe, including reviewing reports about a session.
4. Who processes it for us
- Supabase (database, authentication, private file storage)
- Stripe (payments, subscriptions, refunds)
- Daily.co (video rooms; sessions are not recorded)
- Resend (transactional email)
- Vercel (hosting)
Each receives only what it needs to do its job. Mentors see the player’s profile and film, the parent’s name, and nothing else about the family.
5. Retention and deletion
Film is deleted when you delete it. Player records and profiles are deleted when you remove them or close your account. Booking and payment records are kept for as long as tax and accounting law requires, then removed. To close an account, email support@prosoccerplayeraccess.com from the address on the account.
6. Your rights
You can see, correct, export, or delete the data we hold about you and your player at any time from your dashboard or by emailing us. We answer every request within 30 days.